Michelle Mobley Billing Manager
I am a Savannah native and graduate of AASU. I have been a member of the Coastal Therapy family for over six years and the excitement that I felt when I was first offered the job as Billing Clerk has grown! My job today as Billing Manager includes assisting patients with their insurance and billing questions from the first phone call till the end of treatment and beyond at times. Insurance and laws regarding reimbursement can be confusing and I try to give each patient a full and complete understanding of what those things will mean to them personally. Knowledge is undoubtedly essential to ones’ wellbeing, whether it be about the muscles and joints involved in their injury or how much Physical Therapy will cost them.
The very best part is when I get to see a patient who’s been coming to therapy for a while, who when they first began could hardly walk or turn their head without excruciating pain , walk out after their last visit a whole new person. We had a patient mail in their final payment along with a note thanking all the staff for helping them get back on the dance floor without pain. Things like that make every day worthwhile. I love being a part of a team that can help our community in such profound ways.